Shipping & Delivery
Learn exactly when your Snuggle Tales boxes will arrive and what to expect from our shipping process. We make sure every delivery is as magical as the books inside.
Your First Box Journey
Here's exactly what happens from the moment you subscribe to when your first box arrives at your door.
Order Confirmed
Your subscription is activated and our team begins curating your first box
Immediately after checkout
Box Preparation
We carefully select 2 books tailored to your little reader, plus activities and surprises
1-3 business days
Shipped with Love
Your box is packaged beautifully and shipped via USPS with tracking
5-7 business days from order
Delivered to Your Door
Your first magical box arrives! Future boxes ship around the 15th of each month
2-3 business days in transit
Monthly Delivery Schedule
After your first box, here's when you can expect your monthly deliveries
Cutoff Date
Make any changes to your subscription, address, or preferences by the 5th of each month
Ship Date
Your monthly box ships around the 13th of each month with tracking information
Delivery
Your box typically arrives 2-3 business days after shipping (around the 15th)
Special Quarterly Deliveries
Every 3 months (March, June, September, December), your box will include an extra-special plush Story Buddy along with your regular books and activities. These boxes are slightly larger and may take an additional day for delivery.
Shipping Questions & Answers
Everything you need to know about our shipping process
When will my first box ship?
Your first box will ship within 5-7 business days after you complete your subscription. This gives us time to personalize your selection based on your child's profile.
When do monthly boxes arrive?
After your first box, all future boxes ship around the 15th of each month and typically arrive within 2-3 business days.
Do you provide tracking information?
Yes! You'll receive an email with tracking information as soon as your box ships. You can track your package through USPS.
What if I need to change my address?
You can update your shipping address anytime in your account dashboard. Just make sure to update it before the 5th of the month to ensure your next box ships to the correct address.
Do you ship internationally?
Currently, we only ship within the United States. We're working on expanding internationally and will announce updates on our website.
Is shipping free?
Yes! All subscription plans include free shipping. There are no additional shipping charges or hidden fees.
Questions About Your Delivery?
Our customer service team is here to help with any shipping concerns or questions.
Monday-Friday, 9AM-6PM EST